Faq
Frequently Asked Questions (FAQ)
We accept Visa, MasterCard, PayPal, Apple Pay, and other secure payment options.
✅ 100% real! We sell only factory-direct, authentic perfumes—no fakes, no imitations.
No middlemen, no extra markups—just straight-from-the-source pricing to save you money!
Orders are processed within 48 hours and usually arrive within 5-15business days, depending on your location.
Yes! We offer free shipping on orders over $50.
Yes, once your order ships, we’ll send you a tracking number via email.
We offer a 7-day hassle-free return or exchange for defective or damaged items.
Absolutely! All our perfumes are factory-direct and 100% authentic.
Orders can only be modified or canceled within 12 hours of placement.
Yes! We offer worldwide shipping with varying delivery times based on location.
You can reach us at support@****.shop or through our 24/7 live chat.
PAYMENT
We accept payments via VISA, Mastercard, Western Union, American Express, Zelle, Crypto Payments, and other secure payment methods. We also accept bank transfers and wire transfers. For more information, please contact our customer support team at Click here
Yes, you can pay with your VISA or Mastercard.
If an error occurs while using a credit card to check out, you can go back and place the order again, and then cancel the order that was not successfully paid. You can contact your credit card company to confirm that your credit card is in good standing. If you have not tried it many times, please contact us for assistance.
Every customer who has paid the order will be notified of the payment result via email (please make sure your email is a valid one), we usually notify you of the payment result within 24 hours after you pay. If your payment is successful, we will let you know the handling and shipping days; if the payment is failed, we will let you know the reason and assist you to take actions to make your payment proceed.
SHopping.
We serve hundreds of thousand customers yearly. We provide guaranteed free delivery and world-class customer support service. Strict Quality control and timely manner delivery is our utmost policy. At our shop, every order is shipped with strict quality control and manually reviews at each step of packaging whereas customer’s database is kept with world top security. Therefore you can be sure of your purchase from the step of logging into your account until your package delivers at your doorstep.
Orders are processed within 48 hours and usually arrive within 5-15business days, depending on your location.
If your package is held at customs, we will pick up the package from there. We will send you new products as soon as possible! however, this is a very rare case.
A few items may take some time to restock and ship, if it can be restocked in a short time, we ill not give notification and will just ship when it’s restocked. Althrough sometimes item is out of stock after ordering, we will give notification and customer can replace with other items or get refund.
